Shipping & Returns

SHIPPING Items will be shipped by the selected method at checkout time. We use USPS for all items unless instructed to do so by the customer. We can ship anyway you desire, however, USPS is almost always the best and cheapest way as wel as being secure. We have never had a lost item claim since 1997 by using USPS. RETURNS AND EXCHANGES: If we ship you a different item than you ordered in error please email us immediately for instructions. You will not be charged and if we cannot supply the item you ordered originally , you will receive a full refund. If you are not completely satisfied with your purchase you may return the item to be received by us within 7 days of your receiving it for store credit ONLY. You must email us the same day of receipt for return/exchange instructions. Item must be in its' original packaging and in the same condition as shipped to you. . Sorry, shipping costs will not be refunded. Special orders are non-returnable. We do not take any returns of software or of items of a reference nature We are not a lending library and we consider reference items to always be final sale items In any event any refunds will be in the same manner as the original payment.